We recognise that university (and just life in general!) has its ups and downs, and you may find yourself needing some extra support. We have compiled some university and external resources for you to reach out to if needed. 

You can also contact our Welfare Officer on if you need some guidance on which resource to use, or if you ever just need a chat. 

We also have a reporting form available at this page: https://www.mumc.org.au/report. You can submit an anonymous report, or provide further details which will be sent to the President, Vice President and Safety Officer.

Our welfare officer is also here if you have any concerns or reports that you wish to make about other club members. We can guide you through this process and provide you with options for dealing with any issues, be it mental health concerns, sexual harassment or assault, and bullying.

Immediate help:

Emergency Services (Police & Ambulance) - 000

Campus Security - 03 8344 6666

University Support Services:

• Safer Community Program - (03) 9035 8675, https://safercommunity.unimelb.edu.au/ 

• Counselling & Psychological Services (CAPS) - 03 8344 6927, https://services.unimelb.edu.au/counsel 

• Speak Safely Portal - an online portal where you can speak safely about sexual assault, harassment and other forms of inappropriate behaviour to access support, take notes, or seek action from the University of Melbourne. https://uom.elker.com/report

• University Mental Health Crisis Support Service (24/7) - Phone: 1300 219 459, Text: 0480 079 188
  

External Support Services:

• Lifeline (24/7) - 13 11 14

• 1800 Respect (24/7) - domestic, family or sexual violence. Phone: 1800 737 732, Text: 0458 737 732, https://www.1800respect.org.au/ 

• Beyond Blue - 1300 22 4636, https://www.beyondblue.org.au/ 

• Suicide Call Back Service (24/7) - 1300 659 467, https://www.suicidecallbackservice.org.au/ 

• Local Psychiatric Triage Service - http://www3.health.vic.gov.au/mentalhealthservices/ 

• Headspace - https://headspace.org.au/

• Victorian Sexual Assault Crisis Line  - Phone: 1800 806 292 - https://www.sacl.com.au/

• Centre Against Sexual Assault - Phone: 1800 806 292 - https://www.casahouse.com.au/

• 13 Yarn - A 24/7 crisis support line run by Aboriginal and Torres Straight Islander people - Phone: 13 92 76 - https://www.13yarn.org.au/

• Rainbow Door - A support service aimed towards LGBTQ+ people - Phone: 1800 729 367 - https://www.rainbowdoor.org.au/

SafeZone App:

Free App that can be used to contact emergency services at any University of Melbourne locations - including regional & metropolitan campuses, affiliated hospitals & residential colleges. Link for download here: https://www.unimelb.edu.au/security/safezone 

The app also:

• Can notify you of serious incidents in real-time using push notifications, SMS or email
• Has a check-in feature to allow you to share your location with University Security if you're working alone or feeling vulnerable
• Has a check-in timer that automatically sends an alert to Security if you don't extend or cancel it
• Provides a direct link to call or text the University's mental health crisis support service by tapping the "Wellbeing Assistance" icon
• Allows users to report vandalism by tapping the "Vandalism" icon.

Hospitals close to campus:

Location	Hospital	Psychiatric Triage Service (24/7)
Parkville campus	Royal Melbourne Hospital (Phone: 03 9342 7000)   St Vincent's Hospital (Phone: 03 9231 2211)	1300 874 243 1800 888 320 (15 - 24 years)
Southbank campus	The Alfred Hospital (Phone: 03 9076 2000)	1300 874 243 1800 888 320 (15 - 24 years)